Business Performance Improvement Services

Thanks to KPMG’s adoption of multidisciplinary teams combining equally industry expertise and technical knowledge, we are in the position to provide our clients with the best know-how to manage and profit from today’s challenges and ever-changing environment.

KPMG can assist organisations in establishing and documenting effective integrated management systems that meet their needs while at the same time comply with the national law and various internationally recognised standards or specifications (ISO 9001:2000, ISO 14001:1996, HACCP, OHSAS 18001:1999)

We can add value to your operations with our internal system audits, strategic management reviews and customised internal training programmes.

For further information about our services or if you would like one of our professionals to contact you, please contact us.

ISO 9001: 2000 Quality management systems

Organisations certified to ISO 9001 are known for their consistency, reliability and excellent customer service. Companies become reputable through a consistent management system that assures the quality of the processes they use to develop their products or deliver their services.

Through ISO 9001:2000, companies are capable to document their standardised procedures, organise their administration, establish and implement control points in their operational activities and monitor their performance.

The timeframe required for this kind of project is between six to twelve months depending on the size and complexity of the operation. Successful implementation and third-party audit of the ISO 9001 established system leads to company certification.

For further information about our services or if you would like one of our professionals to contact you, please  contact us.

ISO 14001 Environmental management systems

ISO 14001 enables organisations to identify and assess the environmental aspects of their companies’ operations. It aims at reducing the adverse impacts and enhancing the beneficial impacts of the company to the environment. Further, they establish monitoring systems through which environmental performance is assessed and targets are set for environmental improvement of the company.

The implementation of these systems may also lead to certification; otherwise self-declaration of conformance is also acceptable.

Companies need to use the above systems primarily due to legislation and because, the implementation of these systems results in long-term cost reductions through energy management and the prevention of penalisations.

For further information about our services or if you would like one of our professionals to contact you, please  contact us.

HACCP – Food and safety hygiene systems

Food safety and hygiene is a priority issue in the European Union and the member countries need to set forth regulatory requirements and decrees responding to the requirements of the relevant Directive.

The system comprises of an analysis of the food process chain, the identification of critical control points - where the lack of these controls may impose a hazard on human health - and the establishment of controls. The system demands continuous monitoring, sampling and analysis.

HACCP enables the producers, processors, distributors, exporters and other people involved in the food production industry to utilise technical resources efficiently and in a cost effective manner in assuring food safety.

For further information about our services or if you would like one of our professionals to contact you, please  contact us.

OHSAS 18001:1999 – Occupational Health and Safety Management Systems

The OHSAS 18001 specification is geared towards reducing and preventing accidents and ill health as well as accident-related loss of lives, time and resources through the prevention, control and reduction of hazards and risks within the working environment. It also enables organisations in meeting their legal and regulatory requirements, whilst also providing tangible commercial benefits through the effective implementation, ongoing maintenance and continuous improvement of documented management system.

OHSAS 18001 is the solution to the ever increasing challenge facing most organisations due to high injury and illness incidents, lost workdays, increasing occupational health and safety regulations, large citations/penalties, rising worker’s compensation cost, costly medical claims, worker retention and employee satisfaction.

For further information about our services or if you would like one of our professionals to contact you, please contact us.

Business Process Re-Engineering

Today’s market leading companies have evolved from small family-owned establishments. In time, some have grown to be vast organizations covering wide ranges of operations. As a result of this abrupt growth, these organizations often lack organized and efficient structure.

Business Process Re-engineering (BPR) allows the company to identify and analyse all processes and to determine which of them are value-adding to the organization and which are not. The objective of this methodology is to clarify the basic streamline of business aborting all unnecessary activities that simply add cost to the company. At the same time, the methodology identifies activities necessary to add to the effectiveness of the organization.

BPR enables the company to gain control over its activities and structure. Therefore, top management can base its strategic decisions on a realistic and accurate picture of its capabilities. This reduces business risks and safeguards the company from possible pitfalls. Further, the clarity obtained within the organization facilitates resource and work allocation.

For further information about our services or if you would like one of our professionals to contact you, please contact us.

Internal Audits

Assessing the company’s operations and their compliance either to an internationally recognised standard or to internal corporate policies, procedures and practices is an important tool for today’s management.

This service is always offered as part of the development of all international standards, or it can be also offered on an audit-by-audit basis for clients and non-clients of the department.

Internal audits can be performed to assess the company’s operations against available standards procedures manuals, good manufacturing practices, or any other documented specification.

For further information about our services or if you would like one of our professionals to contact you, please contact us.

Procedures Manuals

The department since 1995 has offered this service and it mainly involves the documentation of a company’s procedures and controls.

Procedure Manuals can be used as training aids for training newly employed personnel. Furthermore, they provide the company’s internal standard and method of operation, against which performance may be assessed.

For further information about our services or if you would like one of our professionals to contact you, please contact us.

Performance Monitoring and Performance Indicators for process improvement

The establishment of performance indicators to monitor the company’s performance is only useful when the resulting data is analysed and used by management for benchmarking.

Any business operation builds on Performance Indicators, which should produce results that are measurable, easily produced, comparable and important.

Our advisors can establish these indicators and monitoring systems and can also, upon request, analyse the data resulting from the continuous monitoring systems and provide reports.

For further information about our services or if you would like one of our professionals to contact you, please contact us.

Establishment of Policy and Targets

Based on the expectations of the company, the advisors can assist the management to develop the company’s policy and set measurable targets as well as a system for monitoring and updating the targets and analysing the results.

For further information about our services or if you would like one of our professionals to contact you, please contact us.